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course:congress_setup:operations_manual:registration:hotel_registration_counter_helper [2019/02/20 11:37] – denise.tsang | course:congress_setup:operations_manual:registration:hotel_registration_counter_helper [2019/02/20 11:48] (current) – [Search Registration] denise.tsang | ||
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====== Hotel Registration Counter Helper - Registration Operation Manual ====== | ====== Hotel Registration Counter Helper - Registration Operation Manual ====== | ||
- | ===== Setup Mobile and Scanner | + | ===== Setup Mobile and Datamax Printer |
- | * Connect the Phone to the (Hotel) Wi-Fi. | + | * Connect the Phone to the (Hotel) Wi-Fi, check if the IP address is 192.168.88.x. |
* Plug in the USB charging cable to the phone and USB Charger to start charging the phone. | * Plug in the USB charging cable to the phone and USB Charger to start charging the phone. | ||
* Open the Congress Helper app and login with the " | * Open the Congress Helper app and login with the " | ||
* Click [Settings] and login with helper user account password. | * Click [Settings] and login with helper user account password. | ||
+ | |||
+ | ===== Print Badge ===== | ||
+ | |||
+ | |||
+ | * Click [Print Badge] button. | ||
+ | |||
+ | {{: | ||
+ | |||
+ | * Scan a delegate registration barcode or input manually and click [Search]. | ||
+ | |||
+ | | {{: | ||
+ | |||
+ | * If the delegate is One-Day Pass, it will prompt to select the " | ||
+ | |||
+ | {{: | ||
+ | |||
+ | * If the delegate is found, it will display the number of badge being printed. | ||
+ | |||
+ | {{: | ||
+ | |||
+ | * If the delegate has already taken the badge or has no badge, it will display an alert. | ||
+ | |||
+ | {{: | ||
+ | |||
+ | * If the delegate is not found, it will display an alert. | ||
+ | |||
+ | {{: | ||
+ | |||
+ | * If the mobile app cannot connect to the printer, it will display an alert. | ||
+ | |||
+ | {{: | ||
+ | |||
+ | |||
+ | * Scan or input another registration barcode for another delegate. | ||
+ | |||
+ | |||
+ | ===== Search Registration ===== | ||
+ | |||
+ | * Login to event by entering "event code" or scan "event QR code". For more details, click [[course: | ||
+ | * In " | ||
+ | |||
+ | {{course: | ||
+ | * Enter login password if need. | ||
+ | |||
+ | {{course: | ||
+ | |||
+ | * Scan or input a delegate registration code to display delegate details. | ||
+ | - Scan delegate QR code | ||
+ | - Enter registration code and then click [Search] button | ||
+ | - Enter last name of the delegate and then click [Search] button | ||
+ | - Enter email address and then click [Search] button | ||
+ | - Enter phone number (in format +98765432) and then click [Search] button | ||
+ | |||
+ | * If found, you may either see | ||
+ | * a list of matched delegates, click the one you want. | ||
+ | * or, a single delegate details | ||
+ | |||
+ | * It will display the delegate details page. | ||
+ | |||
+ | |||
+ | | {{course: | ||
+ | | uncollect item in grey | collected item in yellow | | ||
+ | |||
+ | |||
+ | * In delegate' | ||
+ | * Upper part is delegate name, QR code, registration code, email, etc. | ||
+ | * Lower part is the item list of the delegate. | ||
+ | * If item is uncollected yet, the background is in grey | ||
+ | * If item is collected, the background is in yellow | ||
+ | * If item is NOT settled yet, it has a [Trash] icon | ||
+ | * if delegate badge is NOT confirmed yet, it has a [Pencil] icon | ||
+ | * If item name is in BLUE color, you could click to change the name of the badge. | ||