course:congress_setup:operations_manual:registration:hotel_registration_counter_helper

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course:congress_setup:operations_manual:registration:hotel_registration_counter_helper [2019/02/20 11:44] – [Setup Mobile and Scanner] denise.tsangcourse:congress_setup:operations_manual:registration:hotel_registration_counter_helper [2019/02/20 11:48] (current) – [Search Registration] denise.tsang
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   * Open the Congress Helper app and login with the "congress code". (ask the organizer)   * Open the Congress Helper app and login with the "congress code". (ask the organizer)
   * Click [Settings] and login with helper user account password.   * Click [Settings] and login with helper user account password.
 +
 +===== Print Badge =====
 +
 +
 +  * Click [Print Badge] button.
 +
 +{{:course:congress_setup:operations_manual:registration:home.png?200|}}
 +
 +  * Scan a delegate registration barcode or input manually and click [Search].
 +
 +| {{:course:congress_setup:operations_manual:registration:print_badge.png?200|}} | {{:course:congress_setup:operations_manual:registration:print_badge_input.png?200|}} |
 +
 +    * If the delegate is One-Day Pass, it will prompt to select the "Admission Date".
 +
 +{{:course:congress_setup:operations_manual:registration:print_badge_one_day.png?200|}}
 +
 +    * If the delegate is found, it will display the number of badge being printed.
 +
 +{{:course:congress_setup:operations_manual:registration:print_badge_success.png?200|}}
 +
 +    * If the delegate has already taken the badge or has no badge, it will display an alert.
 +
 +{{:course:congress_setup:operations_manual:registration:print_badge_nothing.png?200|}}
 +
 +    * If the delegate is not found, it will display an alert.
 +
 +{{:course:congress_setup:operations_manual:registration:print_badge_not_found.png?200|}}
 +
 +    * If the mobile app cannot connect to the printer, it will display an alert.
 +
 +{{:course:congress_setup:operations_manual:registration:print_badge_failed_to_print.png?200|}}
 +
 +
 +  * Scan or input another registration barcode for another delegate.
 +
 +
 +===== Search Registration =====
 +
 +  * Login to event by entering "event code" or scan "event QR code". For more details, click [[course:congress_setup:operations_manual:registration:switch_congress:|here]].
 +  * In "Home" screen, click [Registration] button.
 +
 +{{course:congress_setup:operations_manual:registration:home.png?200|}}
 +  * Enter login password if need.
 +
 +{{course:congress_setup:operations_manual:registration:cashier_password.png?200|}}
 +
 +  * Scan or input a delegate registration code to display delegate details.
 +    - Scan delegate QR code
 +    - Enter registration code and then click [Search] button
 +    - Enter last name of the delegate and then click [Search] button
 +    - Enter email address and then click [Search] button
 +    - Enter phone number (in format +98765432) and then click [Search] button
 +
 +  * If found, you may either see
 +    * a list of matched delegates, click the one you want.
 +    * or, a single delegate details
 +
 +  * It will display the delegate details page.
 +
 +
 +| {{course:congress_setup:operations_manual:registration:cashier_unsettled.png?200|}} | {{course:congress_setup:operations_manual:registration:registration_details.png?200|}} |
 +| uncollect item in grey | collected item in yellow |
 +
 +
 +  * In delegate's Details page, it is divided into 2 parts.
 +    * Upper part is delegate name, QR code, registration code, email, etc.
 +    * Lower part is the item list of the delegate.
 +      * If item is uncollected yet, the background is in grey
 +      * If item is collected, the background is in yellow
 +      * If item is NOT settled yet, it has a [Trash] icon
 +      * if delegate badge is NOT confirmed yet, it has a [Pencil] icon
 +      * If item name is in BLUE color, you could click to change the name of the badge.
  
  • course/congress_setup/operations_manual/registration/hotel_registration_counter_helper.1550634255.txt.gz
  • Last modified: 2019/02/20 11:44
  • by denise.tsang