course:congress_setup:registration_hall:self_service_kiosk:start

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course:congress_setup:registration_hall:self_service_kiosk:start [2025/10/19 19:03] – removed - external edit (Unknown date) 127.0.0.1course:congress_setup:registration_hall:self_service_kiosk:start [2025/10/19 19:03] (current) – ↷ Links adapted because of a move operation don.lee
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 +====== Self Service Kiosk ======
 +
 +===== Tools =====
 +
 +
 +{{course:congress_setup:registration_hall:self_service_kiosk:datamax_e-4206p_manual.pdf|Datamax E-4206p manual}}
 +
 +
 +
 +===== Logistics Items =====
 +
 +Each set of Self-Service Kiosk should include the followings:
 +
 +^ Item ^ Qty ^ Remarks ^
 +| Wooden Box | 1 | |
 +| Datamax E-4206P Professional Printer with Power Adapter and cable | 1 | |
 +| Badge Ticket Paper | 500 | |
 +| iPad Mini | 1 | |
 +| iPad Security Mount | 1 | |
 +| USB-C Adapter | 1 | |
 +| USB-A Scanner | 1 | |
 +| USB Charger | 1 | | 
 +| USB-C Charging cable | 1 | |
 +| LAN cable | 1 | |
 +
 +The registration hall should provide the followings:
 +
 +| Ethernet Switch | 1 |  |
 +| 4-sockets Electric Power bar | 1 | https://en.wikipedia.org/wiki/IEC_60320 |
 +
 +
 +===== Setup =====
 +
 +
 +==== Printer ====
 +
 +  * Arrange the order of the printers from first to last (192.168.88.211-214)
 +  * Connect Power adapter to Power bar
 +  * Connect LAN cable from Printer to Ethernet Switch
 +  * Load Badge Ticket Paper from the back of the printer
 +  * Switch on Printer
 +  * All badge printers should have a fixed IP address as 192.168.88.211-218. Print a Network report to check IP address (PRESS: Test > Network Report )
 +  * Feed paper to check label alignment (PRESS: Feed/Pause)
 +  * If need, adjust the Present Adjust to align the paper cutting (PRESS: Menu > Print Control > Custom Adjustments > Present Adjust = 13)
 +  * Test your printer by ping from notebook to the printer IP addresses, e.g. 192.168.88.211-214
 +
 +==== USB Scanner ====
 +
 +  * Connect the USB-A scanner to the USB-C adapter which is then connected to the iPad.
 +  * Plug in the USB-C charging cable to USB-C adapter and USB Charger to start charging both iPad and scanner.
 +
 +
 +==== iPad ====
 +
 +  * Mount the iPad on the Security Mount on top of the wooden box.
 +  * Connect the iPad to the wiFi, check if the IP address is 192.168.88.x
 +  * Open the Event Toolkit app and scan the event ID.
 +  * Login with the user account.
 +  * Check the printer setting is corresponding to the printer IP.
 +  * Click [Print Badge] button and try scanning the QR code for testing.
 +
 +
 +
 +==== Print Badge ====
 +
 +^ Message | Delegate not found. Please inform congress staff. |
 +^ Description | This delegate information is not on our database. Ask him/her to go to Onsite Registration Counter to print the badge. |
 +
 +^ Message | Your badge has already been printed. Please go to Onsite APAO Office for help. |
 +^ Description | The badge was printed in our record. Admin user could reprint it from the "Scanned Users" menu. |
 +
 +^ Message | Please visit the counters for paid delegates to collect your one-day pass. |
 +^ Description | Delegate needs to specify the one-day in onsite registration counter. |
 +
 +^ Message | Failed to print. Please ask congress staff for help. |
 +^ Description | Check network connectivity of the mobile and printer and inform our IT staff. |
 +
 +
 +^ Message | System Error! Please ask congress staff for help. |
 +^ Description | Could not connect to our server. Check network connectivity and inform our IT staff. |
 +
 +
 +
 +===== Troubleshooting =====
 +