Differences

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--- course:office_365:enable_two_factor_authentication:start [2020/09/19 20:04] – don.lee
+++ course:office_365:enable_two_factor_authentication:start [2020/10/27 15:34] (current) – don.lee
@@ Line 6: / Line 6: @@
   * https://www.microsoft.com/zh-cn/account/authenticator
   * https://support.microsoft.com/zh-cn/office/%E5%B0%86-microsoft-%E8%BA%AB%E4%BB%BD%E9%AA%8C%E8%AF%81%E4%B8%8E-microsoft-365-%E9%85%8D%E5%90%88%E4%BD%BF%E7%94%A8-1412611f-ad8d-43ab-807c-7965e5155411#ID0EAAEAAA=_%E6%AD%A5%E9%AA%A4_1
+  * [[https://jdhao.github.io/2019/05/04/mi9_google_play_configure/|MiUI OS install GMS]]
 ===== Step by Step =====
-  * Download and install 'Microsoft Authenticator' on your mobile phone.
+  * Download and install 'Microsoft Authenticator' on your mobile phone at https://www.microsoft.com/zh-cn/account/authenticator
   * Login your Office 365
   * click [View Account] on top-right
@@ Line 43: / Line 46: @@
   * Then try logout and login again, after you enter the password, it should ask you to approve it on your mobile phone
+===== Troubleshooting =====
+<note tip>如何使用microsoft authenitcator app？</note>
+  * 从具有GMS（Google mobile service）的手机或者iOS应用商店中下载microsoft authenitcator app并使用“工作或学校账户”选项扫描QR code。
+<note tip>如何为没有GMS的Android手机安装GMS？</note>
+  * 从系统应用商店或“豌豆荚”App下载GMS安装器App如：“谷歌安装器”、“谷歌框架安装器”等App。
+  * 安装GMS并重新启动手机。
+  * 打开VPN并确保全局的App可访问外网。
+  * 打开Google play并下载microsoft authenitcator app即可。
+<note tip>打开Google play后卡在“核对信息”界面超过五分钟怎么办？</note>
+  * 进入“设置”-“应用程序管理”找到GMS相关软件并清除缓存、数据等。
+  * 重启手机并打开VPN确保全局的App可访问外网。
+  * 打开Google play并下载microsoft authenitcator app。