course:congress_setup:operations_manual:registration:hotel_registration_counter_helper [Questwork's Wiki]

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====== Hotel Registration Counter Helper - Registration Operation Manual ======

===== Setup Mobile and Datamax Printer =====

  * Connect the Phone to the (Hotel) Wi-Fi, check if the IP address is 192.168.88.x.
  * Plug in the USB charging cable to the phone and USB Charger to start charging the phone.
  * Open the Congress Helper app and login with the "congress code". (ask the organizer)
  * Click [Settings] and login with helper user account password.

===== Print Badge =====


  * Click [Print Badge] button.

{{:course:congress_setup:operations_manual:registration:home.png?200|}}

  * Scan a delegate registration barcode or input manually and click [Search].

| {{:course:congress_setup:operations_manual:registration:print_badge.png?200|}} | {{:course:congress_setup:operations_manual:registration:print_badge_input.png?200|}} |

    * If the delegate is One-Day Pass, it will prompt to select the "Admission Date".

{{:course:congress_setup:operations_manual:registration:print_badge_one_day.png?200|}}

    * If the delegate is found, it will display the number of badge being printed.

{{:course:congress_setup:operations_manual:registration:print_badge_success.png?200|}}

    * If the delegate has already taken the badge or has no badge, it will display an alert.

{{:course:congress_setup:operations_manual:registration:print_badge_nothing.png?200|}}

    * If the delegate is not found, it will display an alert.

{{:course:congress_setup:operations_manual:registration:print_badge_not_found.png?200|}}

    * If the mobile app cannot connect to the printer, it will display an alert.

{{:course:congress_setup:operations_manual:registration:print_badge_failed_to_print.png?200|}}


  * Scan or input another registration barcode for another delegate.


===== Search Registration =====

  * Login to event by entering "event code" or scan "event QR code". For more details, click [[course:congress_setup:operations_manual:registration:switch_congress:|here]].
  * In "Home" screen, click [Registration] button.

{{course:congress_setup:operations_manual:registration:home.png?200|}}
  * Enter login password if need.

{{course:congress_setup:operations_manual:registration:cashier_password.png?200|}}

  * Scan or input a delegate registration code to display delegate details.
    - Scan delegate QR code
    - Enter registration code and then click [Search] button
    - Enter last name of the delegate and then click [Search] button
    - Enter email address and then click [Search] button
    - Enter phone number (in format +98765432) and then click [Search] button

  * If found, you may either see
    * a list of matched delegates, click the one you want.
    * or, a single delegate details

  * It will display the delegate details page.


| {{course:congress_setup:operations_manual:registration:cashier_unsettled.png?200|}} | {{course:congress_setup:operations_manual:registration:registration_details.png?200|}} |
| uncollect item in grey | collected item in yellow |


  * In delegate's Details page, it is divided into 2 parts.
    * Upper part is delegate name, QR code, registration code, email, etc.
    * Lower part is the item list of the delegate.
      * If item is uncollected yet, the background is in grey
      * If item is collected, the background is in yellow
      * If item is NOT settled yet, it has a [Trash] icon
      * if delegate badge is NOT confirmed yet, it has a [Pencil] icon
      * If item name is in BLUE color, you could click to change the name of the badge.