course:congress_setup:registration_hall:self_service_kiosk:start [Questwork's Wiki]

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
====== Self Service Kiosk ======

===== Tools =====


{{course:congress_setup:registration_hall:self_service_kiosk:datamax_e-4206p_manual.pdf|Datamax E-4206p manual}}



===== Logistics Items =====

Each set of Self-Service Kiosk should include the followings:

^ Item ^ Qty ^ Remarks ^
| Wooden Box | 1 | |
| Datamax E-4206P Professional Printer with Power Adapter and cable | 1 | |
| Badge Ticket Paper | 500 | |
| iPad Mini | 1 | |
| iPad Security Mount | 1 | |
| USB-C Adapter | 1 | |
| USB-A Scanner | 1 | |
| USB Charger | 1 | | 
| USB-C Charging cable | 1 | |
| LAN cable | 1 | |

The registration hall should provide the followings:

| Ethernet Switch | 1 |  |
| 4-sockets Electric Power bar | 1 | https://en.wikipedia.org/wiki/IEC_60320 |


===== Setup =====


==== Printer ====

  * Arrange the order of the printers from first to last (192.168.88.211-214)
  * Connect Power adapter to Power bar
  * Connect LAN cable from Printer to Ethernet Switch
  * Load Badge Ticket Paper from the back of the printer
  * Switch on Printer
  * All badge printers should have a fixed IP address as 192.168.88.211-218. Print a Network report to check IP address (PRESS: Test > Network Report )
  * Feed paper to check label alignment (PRESS: Feed/Pause)
  * If need, adjust the Present Adjust to align the paper cutting (PRESS: Menu > Print Control > Custom Adjustments > Present Adjust = 13)
  * Test your printer by ping from notebook to the printer IP addresses, e.g. 192.168.88.211-214

==== USB Scanner ====

  * Connect the USB-A scanner to the USB-C adapter which is then connected to the iPad.
  * Plug in the USB-C charging cable to USB-C adapter and USB Charger to start charging both iPad and scanner.


==== iPad ====

  * Mount the iPad on the Security Mount on top of the wooden box.
  * Connect the iPad to the wiFi, check if the IP address is 192.168.88.x
  * Open the Event Toolkit app and scan the event ID.
  * Login with the user account.
  * Check the printer setting is corresponding to the printer IP.
  * Click [Print Badge] button and try scanning the QR code for testing.



==== Print Badge ====

^ Message | Delegate not found. Please inform congress staff. |
^ Description | This delegate information is not on our database. Ask him/her to go to Onsite Registration Counter to print the badge. |

^ Message | Your badge has already been printed. Please go to Onsite APAO Office for help. |
^ Description | The badge was printed in our record. Admin user could reprint it from the "Scanned Users" menu. |

^ Message | Please visit the counters for paid delegates to collect your one-day pass. |
^ Description | Delegate needs to specify the one-day in onsite registration counter. |

^ Message | Failed to print. Please ask congress staff for help. |
^ Description | Check network connectivity of the mobile and printer and inform our IT staff. |


^ Message | System Error! Please ask congress staff for help. |
^ Description | Could not connect to our server. Check network connectivity and inform our IT staff. |



===== Troubleshooting =====