====== APAO 2023 - Scientific Congress ======

Organiser official website, https://apaophth.org

^ Organizer | Asia-Pacific Academy of Ophthalmology |
^ Venue | KLCC, Kuala Lumpur, Malaysia |
^ Duration | Feb 23-26, 2023 (4 days) |
^ Target audience | Ophthalmologists, Healthcare Professionals |
^ Target no. of participants | 5,000 |

====== Services Provided by Questwork ======

  * Congress Website
  * Congress System
  * Congress App
  * Congress Helper App
  * Speaker Ready Room System
  * Onsite Engineer support

===== Congress Website =====

Reference, https://2023.apaophth.org

<note tip>
Create and maintain dedicated "congress website" for public visitors. Provide training to organiser so that they could update the website content in a timely manner.
</note>



Features:
  * using Wordpress CMS
  * support wide range of free plugins to enhance website
  * support multilingual display
  * schedule popup reminders for specific sessions
    * using sponsor and exhibitor provided artwork for popup
  * send push notifications via browser for public announcement from organiser

===== Congress System =====


<note tip>
Questwork "Congress System" is an All-In-One solution for scientific congress organiser. 
</note>

^ Target users | Organisers |



It greatly reduces the workload in providing the following features:
  * Online Registration
    * Multiple ticket types - Early Bird, Advance, Standard.
    * Multiple categories - Ophthalmologists, Healthcare Professionals, Trainees, etc.
  * Online Payment
    * Support most popular payment methods, such as Visa, MasterCard, American Express, UnionPay and Google Pay
    * Multiple concurrent payment gateways - PayPal, Stripe. Eliminate the problem of restricted access to certain payment gateway in some countries. e.g. Pakistan could not access PayPal.
  * Registration confirmation and receipt email
    * Auto send out confirmation email upon application.
    * Auto send out receipt email upon payment.
    * Embed QR code in the confirmation email for onsite check-in.
  * Onsite check-in
    * Fast check-in by scanning receipt email QR code.
    * Manual check-in by searching participant's name, email, etc.
    * Avoid duplicate entry via real time participant's status update.
    * Real time attendance dashboard for organizer. 
    * Auto print badge with pre-defined format and style.
  * RSVP Speaker, Judging Panel or Abstract Reviewer invitation
    * streamline the invitation process by using pre-defined email template.
      * nearly 2,000 invitations have been sent.
    * Increase response rate by embedding accept or reject links in email directly.
      * over 90% response rate
    * Auto notify organiser of invitee response by email.
  * Breakout Sessions
    * Setup session schedule in calendar view.
    * Support concurrent breakout sessions.
    * Speaker crash alert to avoid assigning same speaker in concurrent breakout sessions.
      * easily keep track of >700 speakers schedule.
    * Allow speaker to review their own schedules online.
  * Abstract Submission and Review
    * Multiple type of abstract - Free Paper, Video, E-Poster, Poster, Instruction Course
      * allow upload of PDF, video files along with submission.
    * Assign submitted abstracts to reviewer automatically.
      * greatly reduce workload as there are more than 1,500 abstracts and 300 reviewers.
    * Proof-read submitted abstract and export data for abstract book printing.
  * Travel Grant Application
    * Allow participant to apply for travel grant.
    * Organiser could setup a judging panel by invitation.
    * Manage application result and waive corresponding participant registration fee.

===== Congress App =====

<note tip>
The "Congress App" could be customised to add Sponsor and Exhibitor provided banners, popup ad. 
</note>

^ Target users | Congress participants |

Features:
  * Daily popup reminder for upcoming session
  * Delegate login with same congress system credentials
  * Session calendar
  * Speaker profiles
  * Abstract reading
  * Sponsor and Exhibitor profiles
  * Congress information
  * Floor plan
  * Push notifications for public announcement
  * Daily congress updates

===== Congress Helper App =====

<note tip>
The "Congress Helper App" is used to handle the onsite check-in, onsite new registration, session attendance, merchandise or gift redemption, etc.
</note>

^ Target users | Organizer, Onsite Helpers |

Features:
  * Onsite check-in with real time status update
  * Search registration by name, email
  * New onsite registration
  * Pre-ordered merchandise or free gift redemption
  * Session room attendance
  * Badge printing

===== Speaker Ready Room System =====

<note tip>
The "Speaker Ready Room System" is used to manage the speaker presentation files. Speaker could upload presentation file and playback in breakout session rooms.</note>

^ Target users | Speakers, Session Room operators |

Features:

  * Speaker login with same congress system credentials.
  * Speaker reviews his/her own schedule.
  * Speaker uploads single or multiple presentation files for each session/topic.
  * Session room operator reviews uploaded files for each session/topic.
  * Session room operator plays back presentation files according to session schedule.

===== Onsite Engineer support =====

<note tip>
Questwork also provides onsite engineer support to organiser. 
</note>

Our services include:
  * On loan of badge printer, android mobile phones and Wi-Fi access points
  * Setup of registration counter for delegate check-in.
  * Setup of speaker ready room system.
  * Setup of session room playback system.
  * Monitoring and troubleshooting of various systems and network.
  * Providing help to organiser in updating website and send out push notification.