Hotel Registration Counter Helper - Registration Operation Manual
Setup Mobile and Datamax Printer
- Connect the Phone to the (Hotel) Wi-Fi, check if the IP address is 192.168.88.x.
- Plug in the USB charging cable to the phone and USB Charger to start charging the phone.
- Open the Congress Helper app and login with the “congress code”. (ask the organizer)
- Click [Settings] and login with helper user account password.
Print Badge
- Click [Print Badge] button.
- Scan a delegate registration barcode or input manually and click [Search].
- If the delegate is One-Day Pass, it will prompt to select the “Admission Date”.
- If the delegate is found, it will display the number of badge being printed.
- If the delegate has already taken the badge or has no badge, it will display an alert.
- If the delegate is not found, it will display an alert.
- If the mobile app cannot connect to the printer, it will display an alert.
- Scan or input another registration barcode for another delegate.
Search Registration
- Login to event by entering “event code” or scan “event QR code”. For more details, click here.
- In “Home” screen, click [Registration] button.
- Enter login password if need.
- Scan or input a delegate registration code to display delegate details.
- Scan delegate QR code
- Enter registration code and then click [Search] button
- Enter last name of the delegate and then click [Search] button
- Enter email address and then click [Search] button
- Enter phone number (in format +98765432) and then click [Search] button
- If found, you may either see
- a list of matched delegates, click the one you want.
- or, a single delegate details
- It will display the delegate details page.
- In delegate's Details page, it is divided into 2 parts.
- Upper part is delegate name, QR code, registration code, email, etc.
- Lower part is the item list of the delegate.
- If item is uncollected yet, the background is in grey
- If item is collected, the background is in yellow
- If item is NOT settled yet, it has a [Trash] icon
- if delegate badge is NOT confirmed yet, it has a [Pencil] icon
- If item name is in BLUE color, you could click to change the name of the badge.